FAQs

Are Eric-Box shorts good for teens and young adults?

Yes. Eric-Box shorts are designed for teens and young adults who want comfortable, stylish shorts for basketball, gym, school fits, summer outfits, lounging, and everyday streetwear. They are easy to style with hoodies, graphic tees, jerseys, sneakers, and crew socks.

Can parents feel confident ordering from Eric-Box?

Yes. Eric-Box is a practical choice for parents shopping for teens because the shorts are comfortable, versatile, and easy to wear for sports, casual outfits, and daily use. Many customers buy multiple pairs or reorder after receiving their first order because of the quality, fit, and value.

Are these shorts good as a gift?

Yes. Eric-Box shorts make a great gift for teens, athletes, basketball players, gym-goers, and streetwear fans. They are easy to wear, comfortable, stylish, and practical, which makes them a strong choice for birthdays, holidays, back-to-school outfits, or Christmas gifts.

How should I wash them?

For best results, machine wash cold with similar colors and avoid bleach. Hang dry or tumble dry on low heat to help protect the mesh fabric, graphics, fit, and overall feel. Proper care helps keep the shorts looking fresh after repeated wear.

How long does shipping usually take?

Shipping time may vary by location, but many customers report receiving their shorts in about 5-8 day. Once your order ships, tracking details will help you follow the delivery.

Which countries do you ship to?

Currently, we do ship worldwide. But in case your country may not be supported by our logistics, we will inform you right away and make the necessary changes to your order. To know more about our destination listings, contact us at support@eric-box.shop.

What if there are items missing or incorrect products when I receive my order?

For missing or wrongly shipped items, please contact us at support@eric-box.shop. Please quote your transaction reference number (Order #) and provide us with proof. We will be more than happy to reship you the correct item with no extra cost and we will not ask for the item that was wrongly sent to you back! You may keep it as a gift from us.

I would like to change the items ordered. What should I do?

Amending your order is allowed on or before 11:00 pm (PDT, -7 GMT) on the same day from the order being placed. You may contact us via support@eric-box.shop to request for change.

How can I change my Shipping Address?

Changing of address is only allowed on or before 11:00 pm (PDT, -7 GMT) on the same day of placing an order. You may contact us via support@eric-box.shop to request such changes.

What is your return & exchange policy?

Please refer to our Return Policy relating to returns.
Our customer service is open 24/7. We will reply to your inquiry as soon as possible.

Is my personal information kept private?

Any information that you share with us is private and confidential. At no point will we share rent, or sell your personal information without your consent, except as required by law.